Privacy Policy

1. Introduction

Welcome to Hireo ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

By using Hireo, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide to us when you:

• Create an account (name, email address, password)
• Complete your profile (resume, skills, experience, location, LinkedIn profile, GitHub, portfolio)
• Post a job listing (company information, job descriptions, requirements)
• Apply for jobs (application materials, cover letters, responses to questions)
• Contact us (name, email, message content)
• Subscribe to our newsletter
• Participate in surveys or feedback requests

2.2 Automatically Collected Information

When you access our services, we automatically collect certain information, including:

• Device information (IP address, browser type, operating system, device identifiers)
• Usage data (pages visited, time spent, clicks, search queries, navigation patterns)
• Location data (general location based on IP address or device settings)
• Cookies and similar tracking technologies (see Cookies Settings for details)
• Log files (access times, referring URLs, error logs)

2.3 Information from Third Parties

We may receive information about you from third-party services, including:

• Authentication providers (Google, LinkedIn) when you sign in
• Social media platforms when you connect your accounts
• Analytics services (Google Analytics) that help us understand usage patterns
• Payment processors when you make transactions

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide, maintain, and improve our platform, including matching candidates with jobs, processing applications, and facilitating communication
• Account Management: To create and manage your account, authenticate your identity, and provide customer support
• AI-Powered Features: To generate candidate analyses, job recommendations, and matching algorithms using artificial intelligence
• Communication: To send you updates about your account, applications, matches, job opportunities, and respond to your inquiries
• Marketing: To send you newsletters, promotional materials, and information about new features (with your consent, where required)
• Analytics: To analyze usage patterns, improve our services, and develop new features
• Security: To detect, prevent, and address fraud, security issues, and technical problems
• Legal Compliance: To comply with legal obligations, enforce our terms, and protect our rights

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

4.1 With Your Consent

We share information when you explicitly consent, such as when you apply for a job (sharing your application with the employer) or connect your social media accounts.

4.2 Service Providers

We share information with trusted third-party service providers who assist us in operating our platform, including:

• Cloud hosting and infrastructure providers
• Email service providers
• Analytics and data processing services (Google Analytics, etc.)
• Payment processors
• AI and machine learning service providers

These providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.3 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership.

4.4 Legal Requirements

We may disclose information if required by law, court order, or government regulation, or to protect our rights, property, or safety, or that of our users or others.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit (SSL/TLS) and at rest
• Secure authentication and access controls
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis
• Secure data storage and backup systems

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal and contractual obligations)
• Portability: Request a copy of your data in a portable format
• Objection: Object to certain processing activities, such as direct marketing
• Restriction: Request restriction of processing in certain circumstances
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at the information provided in Section 10. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Account information is retained while your account is active. If you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal, regulatory, or business purposes.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete such information promptly.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We take appropriate safeguards to ensure your information receives adequate protection in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: